MGT 2220-07 Learning Assessment 1 1. What exactly is meant by the term "organizational behavior"? And why should it be studied? 2. In characterizing managerial work, we can conceptualize the activities perfortfied by managers as reflecting one or more of four basic functions. Describe these four functions. 3. One of the worst, yet easiest, mistakes people can make is to assume that other people are just like them. People from different cultures see and do things in different ways. Cultural competence is the ability to interact effectively with people of different cultures. Describe the four components of cultural competence and the key to cross-cultural success. 4. How can diversity create a competitive advantage for a firm? 5. What is a psychological contract? Why is it important? What psychological contracts do you currently have? 6. What individual differences do you feel are most important to organizations? Why? 7. What are the components of an individual's attitude? Relate each component to an attitude you currently have about something. 8. Do terminal or instrumental values have a larger influence on your behavior at work? Explain