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Michael Hill is a jewelry brand operating a network of 280 stores across Australia, New Zealand, and Canada, with multiple international digital platforms (Michael Hill
Michael Hill is a jewelry brand operating a network of 280 stores across Australia, New Zealand, and Canada, with multiple international digital platforms (Michael Hill website). The company emphasizes growth in its 2023 annual report, outlining strategies that focus on modern and differentiated products, enhanced productivity and customer experience, and cost control, among others. ' As a management accountant at Michael Hill NZ, you and your team members are responsible for assessing how the company is adapting to this strategy. Conduct a value analysis of the company's strategy, business processes, and value chain, addressing the following: Identify three possible value-added and three non-value-added business activities for the company. Explain the reasons behind your choices for each. Determine the cost drivers of the non-value- added activities you identified. Using the knowledge of activity- based management (ABM), suggest ways that the manager could eliminate the costs associated with the non-value-added activities you identified. Discuss wether your recommendations would be different if you used the concept of business process re-engineering (BPR). Explain your reasons
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