Michael, who wore a turban to his interview, was not selected for the sales position because the organization didn't think its customers could relate to him due to his presumed ethnic background.

This is an example of:

$$ A$.$

disparate impact.

$$ B$.$

a bona fide occupational qualification.

$$ C$.$

the four$-$fifths rule.

$$ D$.$

a hostile work environment.