Module 4 1. What is the external environment? 2. What is the difference between the task environment and general environment? 3. How do firms respond to environmental uncertainty and resource dependence? 4. What is disruptive innovation? 5. What is the innovator's dilemma? . How can incumbent firms avoid being disrupted? 7. What is a competency trap? Why do they occur? B. Know the key principles from the "What is disruptive innovation" and "Two Routes to Resilience" articles