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Most women in the township of Adington prefer to visit Sharon's Hair Salon because of the attractive interiors, well - designed equipment, and neatly dressed
Most women in the township of Adington prefer to visit Sharon's Hair Salon because of the attractive interiors, welldesigned equipment, and neatly dressed employees. Which of the following dimensions is influencing customer perceptions of quality in the above scenario?
Question options:
Tangibles
Responsiveness
Assurance
Empathy
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