Multiple choice choose the correct one

Question 1

Employees can become really passionate about saving the environment, particularly when they can get involved in monitoring, they team, department or even their own progress. When displaying the relevant data regularly to empower the staff, which of the following is NOT required?

a.

Key performance Indicators (KPI) and KPI target.

b.

Progress this year/month.

c.

Employee of the month.

d.

How the KPIs will be monitored.

Question 2

How would you consider an organisation's sustainability policy?

Select one:

a.

As an integral part of business planning and a business opportunity.

b.

As a separate entity from the other important policies and procedures.

c.

As an add-on to existing organisational policies and procedures.

d.

Essential to an organisation's cost saving measures.

Question 3

You can use a sustainability matrix to identify the position and people within the company who are responsible for implementing the sustainability policy. Which of the following details are NOT required in a sustainability Matrix?

a.

Role/ Position or Title/Position.

b.

Responsibilities.

c.

Salary and remuneration package.

d.

Qualification/competency and Training needs.

Clear my choice

Question 4

Why is it important to modify sustainability policies and procedures after you receive stakeholder feedback?

Select one:

a.

To ensure you are continuously improving the policies and procedures.

b.

To ensure that stakeholders actually refer to the policy.

c.

To ensure that stakeholders are happy with the policy and new procedures.

d.

To ensure that the implementation is acceptable.

Question 5

There are five (5) key steps involved in monitoring sustainability actions. When a manger works on step (2) to establish specific monitoring methods, which of the following are NOT needed for this step in the process?

a.

Look at data collections methods to help determine which monitoring method to use,

b.

Set targets for KPIs and involve staff in tracking and measuring progress towards to these targets,

c.

Develop a system or monitoring operational progress on a daily, weekly, or monthly basis,

d.

Formally and informally acknowledge staff involvement in achieving the goals and targets.

Question 6

After implementing a sustainability plan the manager has noticed that things ae not going according to plan. What step or actions should the manager take?

a.

Engage with staff to identify non-conformance.

b.

Be disappointed and convey this disappointment to the staff.

c.

Avoid communicating with the staff,

d.

Complain to upper management that the staff are not conforming.

Question 7

Which is the Australian Government's major piece of environmental legislation that focuses on protecting the environment?

Select one:

a.

Environment Protection and Biodiversity Conservation Act 1999.

b.

Work Health and Safety Act 2011.

c.

ISO 14001:2015 Environmental management systems.

d.

Hazardous Waste Act 1989.

Question 8

Which of these are barriers to implementing new sustainability procedures in an organisation?

Select one:

a.

Lack of consensus and employee resistance.

b.

Lack of planning tasks being completed.

c.

Proactive communication.

d.

External stakeholder feedback.

Question 9

Which of the following is included in a sustainability policy?

Select one:

a.

A reflection of an organisation's commitment to sustainability.

b.

The purpose of the policy and a definition of sustainability.

c.

A statement of continuous improvement in sustainability.

d.

A statement about environmental legislation.

Question 10

To achieve quality management what system approach or process should be included in planning and control when drafting a policy?

a.

Purchasing decision not based on data analysis.

b.

SOPs (Standard operating procedures)

c.

Only senior management approval

d.

Focus just on service to customers.

Question 11

Clearly communicating the policy and progress towards goals to all relevant stakeholders can be done in a variety of ways.

a.

Company website.

b.

Meetings.

c.

Intranet

d.

All the above.

Question 12

For a business to keep standards accreditation certification, it must prove compliance with the relevant codes, standards and legislation. This can be done by...?

a.

Send an email or memo to the governing body.

b.

Ensure the compliance manger call the compliance officer and discuss the organisation is meeting standards.

c.

Implement a detailed auditing system.

d.

All of Above.

Question 13

An organisation's sustainability policy should reflect which of the following?

Select one:

a.

An organisation's values and commitment to sustainability.

b.

ISO standards and eco-accreditation schemes.

c.

Suitable environmentally sustainable practices.

d.

Information gathered from a variety of sources.

Question 14

Establishing SMART goals is only one component of improving business practices. The challenging part is the steps needed to achieve the goals. There are many valuable sources of information, however which of the following would be classified as 'Regulatory Sources'?

a.

Relevant Stakeholders.

b.

ISO standards and other eco-accreditation labels

c.

Organisational Specifications.

d.

Resource usage reports.

Question 15

Why is it important to consult with stakeholders when developing, implementing and monitoring a sustainability policy?

Select one:

a.

They can provide insights based on their job roles that you have not considered.

b.

To keep them happy and ensure they have been consulted.

c.

To ensure you have the most up to date information.

d.

To ensure that your policy reflects the objectives of the organisation.

Question 16

The ongoing effort to improve products, services and processes in all areas of business is known as what?

Select one:

a.

Best practice.

b.

Continuous improvement.

c.

Greenwashing.

d.

Quality assurance.

Question 17

Your team has come up with the following suggestions to improve waste management. According to the waste hierarchy, which is the best option?

Select one:

a.

Reduce waste by using refillable containers and dispensers for cleaning chemicals.

b.

Recycle the containers the cleaning chemicals come in.

c.

Train staff to use fewer chemicals and to dispose of the empty containers in the recycle bin.

d.

Reuse the cleaning containers in other ways, such as making pot plant holders out of them.

Question 18

When developing a Data Collection and Monitoring plan, it helps to create a table or spreadsheet. Which of the following headings are NOT required in this table?

a.

What Key Indicators will be measured.

b.

Who is responsible,

c.

The cost

d.

How the data will be collected.

Question 19

Which sources of information are suitable to use to plan and develop your policy?

Select one:

a.

Environmental activist information.

b.

Diversity policy and equal employment opportunity legislation.

c.

Environmental regulations and legislation.

d.

Workplace health and safety policy.

Question 20

Making stakeholders your allies and involving them as partners is key for many projects and business operations. Which of the following options should you NOT do when managing stakeholders?

a.

Identify who your primary or key stakeholders are and identify who is most affected by the problem or issue.

b.

Use different communication strategies (newsletters, advisory committees, ono-on-one meetings etc.) to engage with stakeholders,

c.

The stakeholder group should include an expert from only one discipline.

d.

Invite atleast one person from your key stakeholder groups to be included in environmental projects, monitoring and improvements.