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My Alerts
My Grades
Tool Pane
Course Videos
[D Access Granted Materials
Chapter PowerPoints and Notes
Chapter Quizzes
11
Exams
Articles
Participation Submissions
Test Information
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Question 16
At times, customers have an unexpected need and require certain departments, such as production, to change their schedule to meet the demands of the sales department. When Susan, the vice president of marketing, inspires the production team to put in the extra effort, she is playing a(n)___ role.
a. Organizing
b. Marketing
c. Leading
d. Planning
e. Controlling
f. Delegating
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Question 16 of 20
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