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My friend (Sally Jane) as recently been promoted as Senior Director of Creative Design for a large advertising firm. During the first couple of weeks,

My friend (Sally Jane) as recently been promoted as Senior Director of Creative Design for a large advertising firm. During the first couple of weeks, she had lunch with each of her 12 junior and senior designers. There are both male and female designers ranging in age from 25-60. One, a female, said "I'm so glad we finally have a women in charge. Now, hopefully, things will get better around here." Sally Jane asked her to elaborate, and she said didn't want to unnecessarily bias her and that the problem should be pretty self-evident. In addition, she said she was surprised that Sally Jane didn't know what she was talking about and jokingly mentioned that perhaps she should spend time undercover, watching how the designers interact with each other.

Sally Jane immediately called her supervisor (male) and asked if he knew what she meant. He said he didn't, but suggested she call the man who held the job before her. She did and once again, no clue. In fact, the ex-supervisor response was, "We've got a lot of problems, but fortunately that's not one of them."

What should Sally Jane do?

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