My question to put forth to my fellow classmates at this time is a simple one in the regards to the capabilities for proper balance among those along the front lines of any business, regardless of the industry, where there is customer service involved either in person or through other means of communication such as telephone or the written word: What incentives or policies would be best suited to be implemented for the service workers (be them retail, call center, etc.) where they are properly accommodated for the stressors that will come their way from consumers in one hand or another to ensure that productivity stays at a premium, attendance stays at a high and there isn't a revolving door regarding open positions to make sure that the team is strong and endurant against any change and that all team members are on the same page when there are policy shifts in the company regarding how business is handled? Further, how would these types of policies impact the company as a whole in regard to loyalty to the company and continued progression through the ranks should a service member be so inclined to raise their current standing, even if it's