N SQA Advanced wme Ras Al Khoim oh will start to suffer if she doesn't do something soon. but she is unsure what the best approach would be. Assessment Instructions Assume the role of mentor to Felicity. Having been presented with the information above, prepare a report in which you detail the following. 1 Using a recognised theory, explain the role of the manager. As part of your explanation, discuss the differences between management and leadership, explaining how effective management contributes to Caledonia High School successfully meeting its objectives 2Given the dynamic environment the school is operating in.identify and explain two leadership styles that could be adopted by Felicity to effectively lead the school through this challenging time . 3 Using an appropriate problem solving modeljtechnique, outline how a decision regarding the allocation of the additional funding could be made. Justify your choice of model ftechnique 4 [a] Identify potential causes of conflict within Caledonia High School. What might the effects of this conflict be? [b] How can Felicity ensure that Frank and Jill respect her authority and undertake the tasks she sets them? Explain how this can be done using one strategy from each of the following categories: 0 assertiveness strategies 0 influencing strategies 0 negotiating strategies 5 Explain the importance of effective time management. Using examples from the case study, justify the choice of two time management techniques that could be adopted by Felicity to ensure that best use is made of her time. 6 Some teachers have complained of feeling stressed. As managers have a duty of care to protect the health and wellbeing of their staff members, analyse three actions that Felicity could take to promote the wellbeing of her employees. As part of your response, ensure that you explain the difference between pressure and stress, identifying possible causes and effects of this. 7 Effective communication between management and staff is essential. Identify and discuss at least two communication methods Felicity could use to deal with any differences and challenges that may arise and which will help to build and maintain positive relationships between management and staff. Throughout your report you should make reference to theory and offer practical solutions and ideas appropriate to Felicity's situation. To ensure that you cover all tasks. your report is likely to be between 1,5002,000 words in total. Ensure your work is presented in a report format. including introduction, conclusion and reference listlbibliography. The use of Harvard referencing is strongly encouraged, but not compulsory