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Nancy and her family had dinner at a fondue restaurant. When Nancy served herself during the meal, the fondue pot tipped over and spilled scalding
Nancy and her family had dinner at a fondue restaurant. When Nancy served herself during the meal, the fondue pot tipped over and spilled scalding cheese onto her, causing second degree burns to her thighs. What disadvantage of customer co-creation does this example demonstrate? Group of answer choices customer participation can increase Increase needs for design and equipment costs customer participation can increase liability risks customer participation can become a differentiator of a business. customer participation can frustrate those who do not want to participate in service
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