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National Bearings manufactures bearings at plants located in Portland Oregon, Houston Texas, and Jacksonville Florida. To measure employee knowledge Total Quality Management (TQM), six employees
National Bearings manufactures bearings at plants located in Portland Oregon, Houston Texas, and Jacksonville Florida. To measure employee knowledge Total Quality Management (TQM), six employees were randomly selected at each plant and tested. The test scores for these employees are given below. Managers want to know if, on average, knowledge of TQM is equal across the 3 plants. Test equality of mean scores at a(fish symbol) = 0.05
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