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PA 330 Public Personnel Management Exam 13.5 Study Guide Chapters 812 9. Workplace violence otten includes warning signs, including the following a. Fascination with violent video games or saming b. An emplovee that doesn't socialize after hours with workmates c. Poor workplace situations such as stress and discrimination, or intimidation er bullying d. Past military service or law enforcement employment cembined with gun owrership 10. In 2019, the Federal Government surveyed its emplorees to identify the best place to work". Which of these ranked n1? a. Social Security Administration (SSA) b. National Aeronautics and Space Administration (NASA) c. Department of Health and Human Services (HHS) d. Department of Justice (DO]) CHAPTER 9. Training and Developmente Exploring New Frontlers 11. Which of these definitions is true? a. Training: The effort to increase the knowledge, skills, and abilieies (KSAs) af employees and managers so that they can better do their jobs b. Development: the effort to improve future performance by providing skills to be used in a subsequent assignment c. Bath d. Neither 12. Which of the following principles of learning are true? (Check all that applyd a. Motivation in training holds that people leaen better when they are eager to acquire new knowledge, skills and abilities and are encouraged to seek out application opportunities and make them work b. That which is learned needs to be specific and relevant c. Most people do not immediately retain complex information and use new skilk, meaning that: repetition and active participation are necessary to learning d. Immediate, direct, and constructive feedback helps guide activities toward cocrect goals and supports people in quickly mastering new skills 13. On-the-job training (OJT) is pretty simple, meaning the new employete watches and learns, and sinks or swims. 14. Mentoring and coaching are the same thing and can be led by estentially any employee in the organitation. 15. The usefulness and quaty of web-based learning has grown in academics and employment, often accommodating the preferences of a new-generation workforce