Negotiation is often used to manage conflict. Negotiation and conflict management require compromise, problem-solving, and excellent communication skills. Tables 14-3 and 14-4 in your textbook contain questions to ask when negotiating. They also cover the advantages and disadvantages of online, technology-based negotiation (instead of synchronous, face-to-face negotiation). For this discussion, address the following questions about a negotiation you have conducted either at work or in your personal life:

• What negotiation strategies did you use and how effective were they?
• What role did technology play in your negotiation?
• How to get prepared for the negotiation ahead of time?