Net Promoter Score

A hotel chain recently conducted a customer survey $)=(220$ asking thow likely they would recommend the hotel to their friends or colleagues" $(11-$point scale, $0=$ not at all Hikely, $10=$ extremely$).$ Here is the result. Please calculate the Net Premoter Score $($show your calculation$).$ Does this hotel chain do a good job in terms atcustomer satisfaction$/$loyalty$?$ Why?

$\backslash$table$[[$Rating$,0,1,2,3,4,5,6,7,8,9,10],[\backslash$table$[[$Number$],[$of$],[$responses$]],10,5,6,12,7,35,15,10,20,45,55]]$