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Neve Commercial Bank is the only bank in the town of York, Pennsylvania. On a typical Friday, an average of 1 0 customers per hour
Neve Commercial Bank is the only bank in the town of York, Pennsylvania. On a typical Friday, an average of customers per hour arrive at the bank to transact business. There is one teller at the bank, and the average time required to transact business is minutes. It is assumed that service times may be described by the negative exponential distribution. A single line would be used, and the customer at the front of the line would go to the first available bank teller. If a single teller is used:
Part
a The average time in the line minutesround your response to two decimal places
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b The average number in the line customersround your response to two decimal places
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c The average time in the system minutesround your response to two decimal places
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d The average number in the system customersround your response to two decimal places
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e The probability that the bank is emptyround your response to two decimal places
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f CEO Benjamin Neve is considering adding a second tellerwho would work at the same rate as the first to reduce the waiting time for customers. He assumes that this will cut the waiting time in half.
Part
If a second teller is added, the average time a customer spends in the queue minutesround your response to two decimal places
Part
If a second teller is added, the average number of customers in the queueenter your response here customersround your response to four decimal places
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