NF30005 Business Process Management

INF30005 Activity 2

You should participate online activity 2 discussion during week 2: 2ndDec. to 9thDec. 9:00am. We will discuss the case during collaborate session 3 in week 3.

Aim of Activity 2:

Understand the essential concepts of process models and BMPN levels. Understand the key points prior to the commencement of modelling.

Tasks of Activity 2:

Please read the case below and do the following:

In November of each year, the Coordination Unit at the Town Planning Authority drafts a schedule of meetings for the next calendar year and adds draft dates to all calendars. The Support Officer then check the dates and suggests modifications. The Coordination Unit then rechecks all dates and look for potential conflicts. The final schedule of meeting dates is sent to all the independent Committee Members by email, who then check their diaries and advise the Coordination Unit of any conflicts. Once the dates have been finalized by the Coordination Unit, the Support Officer updates all group calendars and creates meeting folders for each meeting and ensures all appropriate document are uploaded to system. Committee Members are advised a week before each meeting to read all related documents. The Committee Members hold their meeting, and the Support Office then produces minutes including any Action Points for each Committee Member. Within 5 working days the Coordination Unit must conduct a QA check on the minutes which are then sent to all Committee Members. The Support Officer then updates all departmental records.

Discuss the following questions:

• How many processes are involved in the Town Planning Authority business? What are they?
• What are some of the possible scopes you can consider when constructing models?
• Model one process is based on your identified scope by using BPM level 1 notation.

Drawing your diagram using pencil and paper is a good idea to experiment with this package, before using modeller software. Please use Bizagi Process Modeller. If you are unsure how to use the Bizagi Process Modeller, you can go to the following resources.

For a step by step written description: http://help.bizagi.com/processmodeler/en/index.html?level_1_example.htm

The following video (only 4 mins) goes beyond what you need for this exercise but shows the Bizagi Process Modeller in action:http://www.youtube.com/watch?v=GweFFe8U-9o