Question
Norma is a sales executive at ABCD Bank in Pahang. She is the best performer on her team and often gets the highest number of
Norma is a sales executive at ABCD Bank in Pahang. She is the best performer on her team and often gets the highest number of customers for the company. However, she feels that she does not get sufficient credit for her hard work. During lunch, she says to her colleague, "I have been getting the largest customer for the bank for the past eight months. Yet, my manager never acknowledges the kind of effort I put in. As Normas colleague, motivate Norma based on ONE (1) chosen Motivation Theory (Maslow Hierarchy) you have learned to encourage and keep Norma on the move. (20 marks)
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