NOTE: The following business case is fictional and not based on the current admission process for international applicants. Consider the following processes for the admission of international graduate applicants to the Mohawk College to the Business Analysis program. In order to apply for admission, applicants first fill in an online form. Online applications are recorded in an information system to which all staff members involved in the admissions process have access. After an applicant has submitted the online form, a PDF document is generated and the applicant requested to download it, sign it, and send it by post together with the required documents, which include: certified copies of previous degree and academic transcripts results of English language test curriculum vitae (resume) two reference letters When these documents are received by the admissions office, an officer checks the completeness of the documents. If any document is missing, an email is sent to the applicant. The applicants has to send the missing documents by post. Assuming the application is complete, the admissions office sends the certified copies of the degree to an academic recognition agency, which checks the degrees and gives an assessment of their validity and equivalence in terms of local education standards. This agency requires that all documents be sent to it by post, and that all documents be certified copies of the originals. The agency sends back its assessment to Mohawk College by post as well. Assuming the degree verification is successful, the English language test results are then checked online by an officer at the admissions office. If the validity of the English language test results cannot be verified, the application is rejected (such notifications of rejection are sent by mail). Once all documents of a given applicant have been validated, the admissions office forwards these documents by internal mail to the corresponding academic committee responsible for deciding whether to offer admission or not. The committee makes its decision based on teh academic degrees and transcripts, the CV (resume), and the reference letters. The committee meets once every 3 months to examine all applications that are ready for academic assessment at the time of the meeting. At the end of the committee meeting, the chair of the committee notifies the admissions office of the selection outcomes. This notification includes a list of admitted and rejected applicants. A few days later, the admissions office notifies the outcome to each applicant via email. Additionally, successful applicants are sent a confirmation letter by post.