Objective: Resolve high cost logistics arrangement with Canadian supplier. This case underscores how impact of changes in the social and political environment can impact supply chains. Situational Analysis: If you were in the position of Neil Bennett, what would be your analysis of the delivery problems from Stinson? What recommendations would you make to Ken McCallum and why? ISSUES 1. International transportation 2. Logistics service outsourcing 3. Customer service 4. Inventory management 5. Customs brokerage ASSIGNMENT QUESTIONS 1. Why do you think Penner handles its own inbound transportation? 2. Why not simply find a new vendor that is on the American side of the border and closer to Rockford? 3. Would you consider outsourcing transportation? 4. How complicated is it to fill out customs forms? Why don't they get a customs broker involved? 5. How much money do you think this problem costs the company each year