Objective

To provide you with an opportunity to evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders.

1. What processes may be involved when conducting an evaluation of workplace concerns and problems? 2. Select two of the following corrective actions for workplace issues. Provide a hypothetical workplace scenario where one of these corrective actions may be required to rectify the situation. Making ergonomic changes to the work area Requesting new equipment, or repairs to fix faults Ensuring that health and safety practices are enforced to protect the welfare of your team Training team members to fill skills gaps Working more closely with external stakeholders Changing team members to resolve worker difficulties or clashes Re-prioritising work or changing work objectives Following the organisation's grievance process to resolver worker disputes.