On page 269 of the text, the author says, In reality, it is difficult to find organizations that reflect 100 percent service or 100 percent manufacturing characteristics. Some service firms take on characteristics of manufacturers, and vice versa.

Think about this in terms of an organization to which you belong, preferably your employer. In your initial post, tell the class whether you consider it a manufacturing or a service organization. Then describe the services and tangible products that your organization provides. How well would you consider that your organization demonstrates the authors statement.