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On sales calls, Tiesha tries to close a sale by telling the customer if they purchase more than 2 0 0 units, the shipping is

On sales calls, Tiesha tries to close a sale by telling the customer if they purchase more than

200

units, the shipping is free. In addition, she shows the customer a special holiday sign to hang near the products. Tiesha is demonstrating

market knowledge

competitor knowledge

promotion knowledge

product knowledge

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