Question
On the ________Blank, a fast-food restaurant is about half tangible products (the food) and half intangible services (courtesy, cleanliness, speed, and convenience).
On the ________Blank, a fast-food restaurant is about half tangible products (the food) and half intangible services (courtesy, cleanliness, speed, and convenience).
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Fundamentals of Management
Authors: Robbins, DeCenzo, Coulter
7th Edition
132996855, 0-13-610982-9 , 9780132996853, 978-0-13-61098, 978-0136109822
