"Once again, I apologize for any inconvenience." is an expression found in a letter of. O a. complaint O b. request Oc. apology The "scope" of a technical document includes. O a. the extent of information included O b. the medium of communication Oc. the style of writing "Graphs, tables, bulleted lists, pictures...." make the document's. O a. special feature O b. coverage O c. medium Which statement is a "step" in a set of instructions? Oa. You should press the "play" button. O b. When you want to play, you should press the "play" button. Press the "play" button when you want to play.