One of the principal tools used in lean production includes the 55 . Which one of the following is not included in 55 ? Standardize Set in motion Shine Sort Sustain Question 27 ( 4 points) In a typical control chart, the distance between the UCL and LCL is Six standard deviations Two standard deviations Four standard deviations Three standard deviations Question 28 (4 points) Which of the following best describes the "Five Why" technique? It redefines a problem as a chain of causes and effects. It redefines a problem so that five different statistical techniques can be used to solve it. It forces you to ask five of your coworkers why a product failed. It requires you to ask employees in five different work areas as to why a defect occurred. It requires that you measure the same quality characteristic ideally five time