Online Retail Order Fulfillment at E$-$Shop Co$.$

E$-$Shop Co$.$ is a successful e$-$commerce company that sells a wide range of products online. The company prides itself on fast and accurate order fulfillment to maintain customer satisfaction.

The current online retail order fulfillment process at E$-$Shop Co$.$ consists of several key stages. It begins with customers placing orders on the company's website, specifying the desired products and quantities. The system generates an order confirmation and sends it to the customer for their records. The inventory check ensures that the ordered items are available for packing. If available, items are then picked, packed, and labeled for shipment. Shipping labels and tracking information are generated to ensure seamless delivery. The packed orders are subsequently handed over to shipping carriers for delivery. After receiving their orders, customers are encouraged to provide feedback, which can help improve the overall process.

a$)$ Model the Current business process using swimlane diagrams and BPMN and adhere to best practices.