options for Member Action are: a. Appropriate b. inappropriate

options for suggested action are a. N/A b. Do nothing c. consult higher level supervisior.

For each situation below, determine whether the member acted appropriately (Column A). If the member acted inappropriately, select what the member should have done (Column B). If the member acted appropriately, select N/A for Column B. Each choice may be used once, more than once, or not at all