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OTSs have caused many hotels to lose control of their own inventory and pricing, and this has eroded not only profitability but also brand equity.
OTSs have caused many hotels to lose control of their own inventory and pricing, and this has eroded not only profitability but also brand equity. Unlike hotels, airlines have not suffered from the same problems. Why are the airlines in a different position? If you were a hotelier, what strategies would you use to overcome this problem?
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