ou have just been hired by Wow! Cellular, a multinational mobile telecommunications company, to manage a corporate sales team. Your team has 9 representatives managing territories in North America and South America. However, the corporate sales group is truly global, with your 3 peer managers overseeing corporate sales in the Asia-Pacific, African, and Middle Eastern markets. Within your team, the 9 sales representatives are located in the U.S.A., Canada, Mexico, Argentina, Peru, and Brazil. This means that your team crosses multiple time zones, cultures, and languages, although English is the main working language of the team. Since you are new to the team, you need to communicate how you will manage performance and feedback throughout the year with individuals and the team as a whole. The company requires one annual performance appraisal and uses an HRIS (human resources information system) to capture the feedback electronically. Managers are allowed to provide additional points of review and feedback throughout the year at their discretion, and the HRIS can be used to input feedback year-round