Page 6 of 8 Assessment 2 Use the Johari Window model to identify and measure self-awareness and openness to the team. 2. Based on the above session, create a professional report to line management and include the following: a. List the team's requirements and needs. (e.g., training to enhance a team member's Qualification BSB50420 weakness, a tool that could assist another member in completing his/her tasks, etc.) Diploma of Leadership and Management b. Advise how to improve interpersonal communication and managerial effectiveness Subject Effective Workplace Relationships in your team. 3. Identify and outline three problems that the team could not resolve, and report them to Assessment method Part A: Written Responses line managers. Use the Stephen Covey chart to help you prioritise the urgency of taking Part B: Case Study action on each problem. Weighting 50% 4. Concerned team members are confronted with management to discuss their problems. As the team leader or line manager, BSBLDR523 a. How would you address the unresolved issues raised by the team members? Unit of Competency Lead and manage effective workplace relationships b. For each problem you identified above, what strategy or suggestion would you BSBTWK502 provide to solve the problems? Manage team effectiveness Part A - Written Responses - END - Question 1: What are the possible causes of conflict? Question 2: How do people cope with conflicts? Explain each strategy Question 3: How would you monitor conflicts? Question 4: How would you seek and evaluate feedback on management? Question 5: What leadership improvement opportunities exist in your workplace? Part B - Case Study This is a continuation of Part B, Assessment 1 You have created great team cohesion and are progressing through the team development stages successfully. To continue ensuring this team effectiveness, answer the following: 1. There are three members in your team, as shown below. Member A: Jason Jason is very shy and elusive. He is not talkative. Member B: Peter Peter joined your team recently. The other team members know a little about him. Member C: Lisa Lisa is very open. She tried her best to help other team members and also asked you for feedback about her work performance and ideas BSB50420 Diploma of Leadership and Management | A20056 Effective Workplace Relationships | Assessment Tasks v1.0 BSB50420 Diploma of Leadership and Management | A20056 Effective Workplace Relationships | Assessment Tasks v1.0 Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | 2021 Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | 2021