Question
Pam is the office manager at a small paper company. The company has three copying machines that really need to be replaced. Two of the
Pam is the office manager at a small paper company. The company has three copying machines that really need to be replaced. Two of the machines make black and white copies only, and one makes only color copies. Pam contacts the representative that supplies the company with all of their office equipment and asks for some quotes on copying machines. The representative wrote a letter to Pam with the following product and price information: one black and white floor model copier that only has 3,124 copies already made on it at a price of $2,200; one brand new black and white copier at a price of $3,000; and one color copying machine that was previously under lease with another business, which has 17,813 already made on it, at a price of $3,200. Pam tells him that they will take those 3 machines. Two weeks later, the copying machines arrive and are installed. The company staff begins using the copiers. Pam was on vacation when the copiers were installed. However, she returned to work about a week after they were delivered. At that time, Pam inspects the copiers. According to the page counter, on the day the copiers arrived, one of the black and white copiers already had 5,478 copies made on it. The "brand new" copier had 3,007 copies made on it, and the machine already had a notice on it that the toner was low and would need to be replaced soon. The color copier had 26,117 copies made on it. Pam is very unhappy with the condition of the copiers and feels that the representative lied to her about the condition and quality of the copiers. Plus, the copiers all have many more copies on them than what the representative told her. This means that the copiers will break down sooner due to the amount of use they've already had and will need to have parts replaced that much sooner. The same day that Pam discovered that the copying machines weren't what was represented to her, she call the representative from the supply company and told him that she would not accept these machines and that he should come pick them up and provide copying machines that conform to what he previously promised. Does Pam, on behalf of the paper company, have the legal authority to return the copying machines at this point? Fully explain why or why not. What rights does the paper company have at this point? Is the supply company obligated to do anything at this point? What should been have done differently to avoid this problem?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started