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[ Pandemic ] After the pandemic, retail stores learned they needed to find balance and fluidity in the ways they cater their products to the
Pandemic After the pandemic, retail stores learned they needed to find balance and fluidity in the ways they cater their products to the consumers as barriers to reach the customers arose. Suddenly, curbside pickup and other shipping options became availabl and customers had a lot of flexibility in the sense of having many different means of choosing purchases to then deciding the best combination of means to receive the product. Additionally online platforms mirrored an instore experience with product availability and variety. What strategy does this most closely embody?
Omnichannel
Multipurpose channel
Omni operational
Multioperation
Operations channel
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