paraphrase the following: According to Fred $(2018$: $10)$ data analysis is a process of organising data and applying statistical techniques to interpret data. Data analysis begins when data has been collected, organised and checked $($Bless$,$ Higson$-$Smith & Sithole $2013$: $21).$ In the case of this study, thematic content analysis was done once data was collected. $$Content analysis may be briefly defined as the systematic, objective, quantitative analysis of message characteristics. It includes both human$-$coded analyses and computer$-$aided text analysis $($CATA$),$ explains Neoendorphin $(2020$: $2).$ More relevant to this study, Erlingsson and Brysiewicz $(2017$: $94)$ explain that thematic content analysis is used to present themes which relate to the data. It deals with data in an interpretive way. The researcher identified categories and subcategories of themes. The themes deal with the respondents$$ knowledge and skills in RDM$.$