Part 1

Describe a situation in which you, or an individual did the following during negotiation(s). Explain what you did, and how that benefitted the negotiation. Alternatively, explain how you did not utilize an aspect and how that affected the outcome of the negotiation:

• Built trust
• Asked questions
• Strategically disclosed information
• Discussed multiple issues simultaneously
• Made multiple offers simultaneously
• Searched for post-settlement settlements

Part 2

Propose improvements to the process above that can help you advance the organization as a manager.