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PART D - QUALITY ASSURANCE The hospitality industry has various quality assurance processes in place to assist with managing the standard of services or products

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PART D - QUALITY ASSURANCE The hospitality industry has various quality assurance processes in place to assist with managing the standard of services or products of organisations involved in the provision of hospitality services. These processes may be outlined in legislation, industry accreditation schemes, policy, codes of conduct or guidelines. Conduct research to identify an example of the following industry-based initiatives that promote quality assurance: An industry-based accreditation scheme A code of conduct or practice One compulsory training requirement for hospitality staff. a) Hospitality based accreditation scheme Name of scheme Body responsible for this scheme Description of the scheme What benefit (if any) would this scheme have to Marino Enterprises =) Code of conduct or practice Name of code Body responsible for this code Description of the code What benefit (if any) would this code have to Marino Enterprises b) Compulsory training program Name of training program Training organisation that offers this training Description of the training What benefit (if any) would this training be to Marino Enterprises

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