Part of your team works in the U.S. office; the other part of your team works in India. The administrators in the U.S. office have been allowed to do their jobs without direct supervision. Some employees in the U.S. office do not adhere to the following company policies:

1. Network connectivity issues should be responded to within 4 hours
2. resolution of network connectivity issues should occur within 24 hours; and
3. all issues should be documented, categorized, and put into a web-accessible frequently asked questions (FAQs) document for future troubleshooting purposes.

The company network has been breached several times and runs slowly, and it is difficult to get a response from the U.S. office related to network connectivity issues. The office in India has been overloaded with requests to check connection issues at the U.S. office, making it impossible for the India office to respond in a timely fashion to the international issues for which they are responsible.

Identify and explaintwoconflict management strategies or approaches you plan to implement to address conflict at this company and summarize a leadership style or strategic approach that will help influence the changes you desire to make.