Part one 350 words.

As the human resources training professional, you have been asked to train hiring managers about the importance of knowledge of employment laws in creating a fair and safe work environment. These laws protect the company and its employees. The laws included in the training are as follows: Americans with Disabilities Act (ADA) Equal Employment Opportunity (EEO) Equal Pay Act Fair Labor Standards Act (FLSA) Occupational Safety and Health Act (OSHA) Discuss the following: Research and briefly discuss each of the laws and why they are important to know. Provide an example or a story of the laws that you have encountered in the workplace

part two. 350

A hiring manager needs your advice and assistance in filling several customer service representative positions. As a human resource recruiter, you must sit down with the hiring manager and collect some particular data for a job analysis, which you will use to create a detailed job description to attract candidates who meet the job requirements. Research and focus your discussion on the following: Discuss the importance of a job analysis. Provide the steps to take in conducting a job analysis. Explain 23 advantages and disadvantages to collecting data (interview, observation, historical data, survey or questionnaire, focus groups, or case studies) for the job analysis of a customer service representative position.