Pathep Word QUESTIONS A company is experiencing a poor customer service and receives alternative research proposals. Proposal 1 is to use an audit of last year's customer service complaints and records. Proposal 2 is to study and recommend changes to the procedures and systems used by customer service department, and collect data on customer service. Discuss issues of evaluation in terms of --Ex post facto versus prior evaluation. Explain advantages and disadvantages of both. Arial TTTT Paragraph %DOQ O fx hus. 1.4 3 (12pt) TT, E: T.. --- TEL. ES Words: QUESTIONS SA Answers MacBook Air Pathep Word QUESTIONS A company is experiencing a poor customer service and receives alternative research proposals. Proposal 1 is to use an audit of last year's customer service complaints and records. Proposal 2 is to study and recommend changes to the procedures and systems used by customer service department, and collect data on customer service. Discuss issues of evaluation in terms of --Ex post facto versus prior evaluation. Explain advantages and disadvantages of both. Arial TTTT Paragraph %DOQ O fx hus. 1.4 3 (12pt) TT, E: T.. --- TEL. ES Words: QUESTIONS SA Answers MacBook Air