Patricia has used internet banking a few times before and she is confident she knows how to do it.

She knows she has William's bank details written down as she did the same thing for William at

Christmas time. She finds the paper and enters the details in and makes the payment the day before

William's birthday.

At William's birthday dinner, Patricia says to William that she has placed the money into his account.

William, who is a bit of a spoilt brat, rolls his eyes and says: "Nanna, I haven't received any money.

What on earth have you done?"

William shows Patricia his bank account on a smartphone app. William then helps Patricia look at

her own bank account online. William can see Patricia has made a payment of $1500 but the account

number entered is not his account. William can see that Patricia entered William's name but the

account number is wrong.

In the free text identifier, William can see Patricia wrote 'for your ipad, love nanna Patricia'

Patricia is very embarrassed and apologises to William.

Advise Patricia on what steps she needs to take and whether she is likely to recover the funds.

(In your answer you must refer to relevant statutes, case law and Codes)