Periodically, customers of a financial services company are asked to evaluate the company's financial consultants and services. Higher ratings on the client satisfaction survey indicate better service, with 7 the maximum service rating. Independent samples of service ratings for two financial consultants are summarized here. Consultant A has 10 years of experience, whereas consultant B has 1 year of experience. Use

= 0.05

and test to see whether the consultant with more experience has the higher population mean service rating.

Consultant A	Consultant B
n1 = 16	n2 = 10
x1 = 6.81	x2 = 6.29
s1 = 0.68	s2 = 0.75

(a)State the null and alternative hypotheses.

H₀:

_{1 2} > 0

H_a:

_{1 2} 0

H₀:

_{1 2} = 0

H_a:

_{1 2} 0

H₀:

_{1 2} 0

H_a:

_{1 2} = 0

H₀:

_{1 2} 0

H_a:

_{1 2} = 0

H₀:

_{1 2} 0

H_a:

_{1 2} > 0

(b)Compute the value of the test statistic. (Round your answer to three decimal places.)

(c)What is the p-value? (Round your answer to four decimal places.)p-value =

(d)What is your conclusion?

Reject H₀. There is insufficient evidence to conclude that the consultant with more experience has a higher population mean rating.

Do not reject H₀. There is insufficient evidence to conclude that the consultant with more experience has a higher population mean rating.

Reject H₀. There is sufficient evidence to conclude that the consultant with more experience has a higher population mean rating.

Do not Reject H₀. There is sufficient evidence to conclude that the consultant with more experience has a higher population mean rating.