1. Personal hygiene and presentation requirements:

The procedure must cover the following topics

a) Personal and professional reasons for maintaining hygiene in a hospitality service.

b) Before you get to work

c) While at work

d) Uniform and personal presentation at work (assume a uniform is provided, describe what must be worn and how)

e) Employee responsibilities in following standards.

f) Reporting (others, or yourself not following procedure)

g) Breaches (what happens if procedure not followed).

2. Handwashing The procedure must cover:

a) Why (hands must be clean).

b) When (appropriate times to wash hands)

c) How (procedure for washing hands).

d) Employee responsibilities in following procedure.

e) Reporting (others, or yourself not following procedure or incident occurs)

3. Personal Illness - prevention of spread of illness and disease. Procedure must cover:

a) Why there must be a procedure.

b) The meaning of airborne diseases and infectious diseases, how they are transmitted and three common examples of airborne diseases and three examples of different infectious diseases.

c) Procedure for not attending work in the case of illness or disease.

d) Prevention at work - how to prevent the spread of illness and disease.

e) Which other procedures that must be followed in conjunction (eg. handwashing).

f) Employee responsibilities in following procedure. g) Reporting (others, or yourself not following procedure or incident occurs).