Question
Peter engaged a live band for his fundraising event. They came highly recommended. Unfortunately, they turned out to be not as captivating as they were
Peter engaged a live band for his fundraising event. They came highly recommended. Unfortunately, they turned out to be not as captivating as they were advertised online. Apparently, they had a different drummer this night. This is a factor of which characteristic of a service?
Inventory
Intangibility
Inseparability
Inconsistency
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Contemporary Business
Authors: Louis E. Boone, Micheal H. Khan, DAvid L. Kurtz, Brahm M. Canzer
1st Canadian Edition
978-1118161739, 1118161734
