please answer all quizes question . i will be humble

Body language is all of the following except: expression of attitudes through body movement. expression of feelings through body positions. expression of gestures. expression of attitudes and feelings verbally. Question 2 (Mandatory) (3.5 points) Nonverbal communication refers to: written communications. permanent forms of communication such as recipes, procedures, and regulations. pictures, signs, body language, eye contact, and tone of voice. All of the above. Oral instructions are most suitable for: detailed tasks. simple, familiar tasks. instructions to hostile workers. All of the above. Question 4 (Mandatory) (3.5 points) Saved The distance within which a person feels uncomfortable allowi closer unless they are invited to approach is known as: communication zone. personal space. public distance. social distance. The most neglected communication skill is: listening. sending messages. expressing symbols. translating symbols. Question 6 (Mandatory) (3 points) Saved The world's largest social utility that connects more than 400 million people with friends and others who work, study, and live around them is known as: Twitter Youtube Facebook Myspace What are the six universal emotions? Anger, fear, sadness, happiness, worry, and surprise Anger, fear, anxiety, happiness, disgust, and surprise Anger, fear, sadness, happiness, disgust, and surprise Anger, fear, sadness, happiness, nervousness, and surprise Question 8 (Mandatory) (3 points) Saved Written instructions are appropriate for: matters requiring immediate action. explaining how to do something. tasks involving many important details. All of the above. a) standing plan. b) single-use plan. c) strategic plan. d) contingency plan. If a situation occurs every day and staff is trained in the procedures need to manage is reduced to seeing that the workers meet the sta dealing with unexpected events that the plan does not cover. The t describes this type of management is: a) management by exception. b) management by delegation. c) management exemption. d) humanistic management In forecasting, if conditions tomorrow will be the same as yes assume: a) sales will be dependent on your location. b) sales will vary every day. c) sales will remain relatively the same. d) a and c Long-range planning to set corporate goals and develop strategies for a them is called: a) strategic planning. b) contingency planning. c) forecasting. d) management by exception. e) planning by goals. Setting everything up to run efficiently is known as: a) planning. b) organizing. c) leading. d) Communicating The first essential for dealing with resistance to change is a climate of an a) anxiety, insecurity b) expression, understanding c) open communication, trust d) planning, reassurance e) none of the above The planning process includes all of the following cept: a) define the goal, purpose, or problem. b) collect future data relevant to forecasting the future. c) develop alternative courses of action. d) decide on the best course of action. e) Carry out the plan Which of the following is not a quality of a good plan? a) A good plan is not flexible. b) A good plan is comprehensive. c) A good plan is specific. d) A good plan includes a necessary degree of risk. e) a and d Which of the following is not one of the five principles of good listening? a) Giving the person your undivided attention b) Hearing the person out c) Establishing a sense of emotional communication d) Maintaining your role e) Looking for the real message