Please do your research before answering Case Study 1 Alfred is a department manager at a large company. His secretary requested a 10 percent raise. She was worth it. The problem was that 10 percent represented a large raise compared to the 5 percent other employees had received. As they explored the possibilities, several ideas emerged. The company starts work at 8am and closes at 5pm. The manager learned that his secretary encountered heavy traffic every evening on the way home. They agreed to have her work from 7:30am to 4:30am This saved her at least 20-25 minutes driving time. Certainly, a benefit to her at little or no expense to the company. They then studied her job in detail. Before long they jointly developed a new description, which gave her more responsibility, and, at the same time, more interesting work. Both parties benefitted from the changed scope of work. The raise itself was then discussed. A 6 percent raise for three months and then an additional 2 percent later if the new responsibilities were adequately performed was decided on. REQUIRED: A. Describe the approach that was used to solve this problem. B. Describe the conflict handling intention or bargaining strategy that was used to agree on a 6% increase