Please follow the procedures mentioned below to solve the Question! I want full answer using QM simulation

You are an engineering manager in charge of a service center where customers arrive to the center with an arrival rate =30 customer /hr. As shown in below figure, the service center has a single queue and 3 parallel service stations each with a service rate =12 customer /hr. Both inter-arrival and service times are exponentially distributed. As an Engineering Manager of the service center, you decided to use the following five Key Performance Indicators (KPIs) to measure system performance: 1. Avg. customer waiting time 2. Avg. time a customer spends in the service center 3. Avg. number of customers waiting in the queue 4. Avg. number of customers in the service center 5. Avg. server utilization Based on the given information, you need to estimate the five KPIs for the service center in order to monitor and improve its performance. Procedure: - Use queuing formulas or QM for Windows to estimate the 5 KPIs (Name the QM model with your name). - Show a screen shot your QM input and output - Build an ARENA simulation model of the service center - Name the ARENA model with your name - Show a screen shot of details of each model element (Create, Process, etc.) and include your name in the name of these elements. - Show the complete model picture. - Run the model for one week of operation and obtain results report (replications are 5 and replication time is 8 hours). - Study and understand all the elements of the simulation report and include the report of simulation results in the appendix. - Use the simulation results to estimate the averages of same 5 KPIs. - Compare QM to ARENA simulation results and show differences. - What can you do to improve the accuracy of ARENA simulation results? Show the improved results after action taken. - If management suggested to split the single waiting line into 3 parallel lines each with a single server, what will be the average customer waiting time? What will be the total time a customer spends in system