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please help asp! Which of the following should be done to create a message that is respectful to the audience? Create some hope for future

please help asp!
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Which of the following should be done to create a message that is respectful to the audience? Create some hope for future opportunities Explain why the news seems negative but can be helpful in the long term Include a statement of confidentiality Understand the impact the news is likely to have on the recipient Avoid offering alternative solutions

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