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Please help!!!! Good customer service is essential for direct marketers. There are some notable exceptions where companies thrive despite mediocre to poor customer service. How

Please help!!!!

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Good customer service is essential for direct marketers. There are some notable exceptions where companies thrive despite mediocre to poor customer service. How was your customer service experience you've experienced (good or bad)? What was your reaction? How did it affect your perception of the company

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