Question
Please, help me with this. I'm struggling to build my scenario, my recommendation and its implementation. An example of a scenario my teacher gave is:
Please, help me with this. I'm struggling to build my scenario, my recommendation and its implementation. An example of a scenario my teacher gave is: Our organization seems to have capped our market share, revenue, and popularity with 18-35 year olds. We need to transform our strategic approach to our product offering and customer satisfaction. From the options I made, I have to add some sentences to briefly describe the final recommendation to solve the main issue. Then, for the implementation, I have to write a few sentences to briefly describe the application of my recommendation(s) over a short-term, medium-term and long-term time horizon.
Mandate: Our organization seems to have capped our market share, our revenues and our popularity with the 18-35 age group. We need to transform our strategic approach to our product offering and customer satisfaction.
Main Problem:
As a resource management expert, it is clear to me that the Adonis Group is resource management presented to its changing environment.
Secondary issues:
The company's problems boil down to a significant lack of employees in the organization as well as a demotivated staff resulting from a poor working environment. I do this with confidence since alongside my management expertise, I also have extensive experience as a senior employee in several organizations including the Adonis supermarket. Consequently, the production of the organization is unstable and several customers are dissatisfied.
Facts:
-The founders of the Adonis group opened a small store of 1000 square feet.
-Inauguration of the 29,000 sq. ft. Grand March Adonis on Boulevard des Sources in 2004.
-In 2011, the Adonis group collaborated with the food company Mtro, which today holds 55 percent of Adonis' share.
-Adonis supermarkets allow side ready food services, where servers must communicate with customers.
-In 2019, the Adonis group is growing, it opens new stores on a regular basis.
-All waiters at Adonis supermarkets are paid minimum wage.
-A waiter faces disrespectful behavior from his manager and files a complaint with the director of an Adonis supermarket.
-A lack of employees slows down the production of the Adonis group during and after the covid crisis by hindering its development.
-Regular inspection of Adonis supermarkets following a few complaints by dissatisfied customers.
Status quo:
If The Adonis Group does nothing to optimize its current production, then it will have to postpone its development projects for a future period at the risk of being beaten down by a competitor by using resources in a more effective and efficient way.
Option 1:
The Adonis group could improve its management of human resources in order to better motivate its employees and improve its production conditions.
tactic: stimulate extrinsic motivation
Option 2:
The Adonis group could give more freedom of decision to its employees and improve the leadership of managers in order to stimulate the work environment.
Option 3:
The Adonis group could improve its relations with its customers and stakeholders to strengthen the quality of its product in order to promote its development.
Option 4:
The Adonis Group could continue to manage its human resource in the same way as it invests more capital to encourage the entry of new workers to boost its production.
tactic: facilitate the entry of allophone individuals
Option 5:
The Adonis group could continue to manage its human resources in the same way as it invests more capital to attract more motivated and more competent staff in customer service in order to to promote its development.
tactic: salary increase
How Adonis group could improve its management of human resources in order to better motivate its employees and improve its production conditions.
-In order to improve their ability to inspire their workforce, the Adonis group should begin by expressing the company's mission and values to their staff.
The working circumstances at the firm may potentially be improved if the company provided its workers with further training and made working conditions overall better.
-Finally, the Adonis company might enhance its customer service by paying attention to the concerns of its customers and by taking the recommendations that those consumers provide into consideration.
How Adonis group could give more freedom of decision to its employees and improve the leadership of managers in order to stimulate the work environment.
If the Adonis group allowed its workers greater independence in their job, the company's employees would have more leeway in making decisions. They would feel more appreciated as a result of this, which would enable them to be more involved in the job that they do. The Adonis group might also boost the leadership of managers by giving them with additional training on how to excite and inspire their team members. This would be a step in the right direction.
In order to further inspire its workers, the Adonis company may also institute a system that recognizes and pays employees for their contributions. This might contain things like monthly or quarterly incentives for workers who surpass expectations, as well as gift vouchers for employees that go above and beyond in their job. Alternatively, this could include both of these things.
In conclusion, in order to maintain its position as a competitive player in the market, the Adonis group must modify its strategic approach to the product offering and the level of pleasure it provides to its customers.
In order to invigorate the atmosphere at work, the Adonis group need to prioritize facilitating more autonomy in decision-making for its staff members and enhancing the management skills of its supervisors. This will make it possible for the firm to recruit and keep more skilled personnel, which will, in turn, lead to an improvement in the quality of the company's goods and services.
The Adonis group has to additionally think about broadening the scope of its product offering to include a greater number of organic and natural alternatives. Consumers who are concerned about their health and are seeking for alternatives to conventional supermarkets might be interested in this. In addition, the corporation can decide to separate itself from its rivals by putting more of an emphasis on offering more individualized service to its customers.
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