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please short answer and well developed. Considering the Hershey ERP implementation case study, what do you think was the critical mistake that was the key

please short answer and well developed.
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Considering the Hershey ERP implementation case study, what do you think was the critical mistake that was the key element in the problems. What lessons should other organizations learn from Hershey's mistakes. Considering the Hershey ERP implementation case study, what do you think was the critical mistake that was the key element in the problems. What lessons should other organizations learn from Hershey's mistakes

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